Healthy Kids, Healthy Programs Summit – Highlights for May 21, 2019

Join school nutrition directors, managers and business managers from across the Commonwealth at the 2019 Healthy Kids, Healthy Programs Summit on May 21 and 22 aimed at promoting healthy students and healthy school nutrition programs. Check out the highlights for May 21st!

Jon Colby, morning keynote speaker.

We kick off the summit in high gear with Jon Colby’s morning improv keynote session Don’t Worry…Work Happy. Did you know that people who are happy at work are more successful in their jobs? This might seem obvious, but it’s actually backed by Harvard research. In fact, one study proves that managers can improve their customer satisfaction rating by 42% simply by having a positive mindset. In this keynote, Jon will offer helpful tips and exercises using positive psychology to promote a positive mindset. From building a supportive culture to having difficult conversations, you won’t want to miss this dynamic presentation which will give you a myriad of ideas to help you work happy.

 

Ervin Watson, afternoon keynote speaker.

We are thrilled to offer the Five Languages of Appreciation in the Workplace as the afternoon keynote session by Ervin Watson. Ervin will share insight on appreciation as a communication strategy that has the potential to accelerate every area of your operation. Discover how this approach can boost employee engagement, retention, team satisfaction and, ultimately, customer service.

New this year! A designated time for exhibits has been included on the schedule for May 21st. Be sure to take advantage of the wealth of resources from our exhibitors!

As in previous years, when you register, you will select from one of three learning tracks to target your professional development. Our afternoon keynote speaker, Ervin Watson, will spend the day with us leading both of the Communicate with Confidence breakout sessions where you will learn the Four Essential Habits of a Game Changer and take a deeper dive into the Five Languages of Appreciation with a self-evaluation to determine the “language” of your staff – leading you to an action plan you can implement in your program. The Boost Your Bottom Line learning track offers hot topics in school nutrition you won’t want to miss, including Solutions to Recovering Unpaid Meal Charges and Thinking Outside the Lunch Tray – Strategies to Increase Revenue. If you are looking for innovative ways to integrate chefs into your school nutrition program, the Build Culinary Excitement learning track is for you! Setting the Globally-Inspired Lunchroom Table showcases cultural dishes and flavors from Eastern Asia, Latin America and the Mediterranean region with a culinary demo and school recipes to match Gen Z food trends. Explore how school nutrition programs across the Commonwealth are Adding Chefs into the Mix during this panel discussion of a variety different ways schools are utilizing chefs.

Looking for the perfect way to wrap up the day? Unwind after a full day of professional development at the SNA of MA Reception and Exhibits! Relax with your peers and vendors while enjoying snacks and a free beverage (included in your $10 ticket price). This is networking at its best!

Register online by May 1st. We look forward to seeing you at the summit!

News Roundup

Photo: February 2019 SNA Publication

School Nutrition Programs across the Commonwealth are working diligently to ensure that students receive fresh meals and learn about new food topics, while also helping serve their community members. Check out the recent news highlighting Massachusetts schools!

In November, an article detailed the partnership between Framingham State University and Sodexo with Boston Children’s Hospital and Harvard Medical School and Assabet Valley Regional Technical High School. In this partnership, a trial was implemented on the FSU campus to assess the biological effects of different macronutrient diets.

In February, Waltham public schools were recognized for their reworked breakfast and lunch school programs. Some of the upgrades made to the district’s programs included bringing speakers in to do short presentations on food topics for children, incorporating herbs and plants into the curriculum, and partnering with Greater Boston Food Bank to help Waltham residents in need of food.

In February, Boston mayor Marty Walsh discussed My Way Café, which is a new program being implemented into many Boston schools to deliver fresh food to young children. The program allows students the opportunity to choose delicious and nutritious meals cafeteria-style in their schools.

In the February edition SNA magazine, Billerica Public Schools were highlighted for their Food Market – a coordinated program promoted by the BPS School Nutrition department. The Market is open to all residents of Billerica and features a selection of 15-20 different fresh and shelf-stable items and serves around 1,600 community members.

News Roundup

Broccoli, baby carrots, and cherry tomatoes prepared for healthy school lunch.School Nutrition Programs across the Commonwealth are working diligently to ensure that students receive fresh meals, access to fruits and vegetables, a healthy breakfast to start their day, and lessons in eating locally – among many other things. Check out the recent news highlighting Massachusetts schools!

Dover-Sherborn Goes Back to Basics with Latin American Cuisine

JSI Chef wears gloves to hold the jalapeño pepper.

JSI Chef Brendan during the food demo

On December 5, 2018, Dover-Sherborn Regional High School participated in The John Stalker Institute’s Back to Basics Latin American Cuisine culinary Workshop to Go.During this 3-hour workshop, school nutrition staff learned about the ingredients and health benefits of foods from Latin America, and discovered healthy cooking techniques during a food demo. Nutrition staff also advanced their culinary skills by creating the following Latin American-inspired recipes.

  • Blackened Fish, Pulled Chicken and Pinto Taco Beans
  • Peppy Quinoa and Spanish Brown Rice
  • Crunchy Kale Slaw, Fresh Salsa, Mexicali Corn
  • Peach Salsa and Tropical Fruit Salad

The staff worked in groups to prepare these student-friendly recipes, and were given the opportunity to taste-test an authentic Build-Your-Own Latin American Street Taco.

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Cutting a lime used in the fresh salsa.

In tasting the recipe, the staff and the director had the opportunity to critique, discuss, and experience the Latin American Cuisine firsthand to ultimately decide which recipes to menu at their school. Through this workshop, staff have enhanced their culinary skills and built the confidence needed to prepare this new, popular menu option.

To learn more about the Back to Basics: Latin American Cuisine workshop, please visit our website to request a Workshop To Go or visit the JSI Resource Center page!

Foxborough Focuses on Customer Service

Foxborough School Nutrition hosted the Exceptional Customer Service Workshop to Go on Monday, November 19, 2018. This workshop brings group activities, a video, reflections, and discussions together for an immersive and interactive learning experience.

Activity: How do we rate?

A group activity to reflect on “how do I deliver great customer service?”

These group activities include:

  • Thinking about your own positive and negative customer service experiences
  • Completing a self-assessment rating worksheet
  • Identifying the customers
  • Brainstorming ways to improve the customers’ experiences.

The goal of this workshop is to enhance customer service skills using concepts from The Guest: Everything You Already Knew About Great Customer Service. In the case of schools, the customers or “guests” are students and teachers, and the path to an effective school  nutrition program is to ensure the customers are satisfied. Upon watching The Guest: Everything You Already Knew About Great Customer Service video and discussing the five “Guest Standards,” participants completed a Guest Action Plan, where they proposed a variety of suggestions as to how they can apply these guest standards to their school nutrition program.

JSI Instructor explains the "Guest Standards"

JSI Instructor explains the “Guest Standards”

Guest Standard #1: Welcome the Guests

Suggestion #1: Create a positive, inviting, and comfortable lunchroom environment for the students by playing music in the lunchroom and/or kitchen.

Guest Standard #2: Remember their Names

Suggestion #2: Use students’ names while they are at the register, since names show up on the screens.

Guest Standard #3: Anticipate their Needs

Suggestion #3: Offer samples of new menu items to students the day before it will be offered and get feedback from students.

Guest Standard #4: Thank them and show them your appreciation

Suggestion #4: Tell them to “have a great day!”

Guest Standard #5: Invite them Back

Suggestion #5: Tell the students about tomorrow’s menu and put up a sign with tomorrow’s meal at the students’ eye level at the exit doors of the cafeteria.

If you would like to schedule an Exceptional Customer Service workshop at your school, visit our website to request a JSI Workshop to Go.

Chef Support for a Build-Your-Own Menu at Your School!

Would your staff benefit from working with a chef in the kitchen when offering a new menu item? The John C. Stalker Institute can help! Consider a Live-Setting Culinary Training this school year.

After completing either the Back to Basics: Mediterranean Flavors or NEW! Latin American Cuisine, you can schedule the JSI chef to work alongside school nutrition staff while they prepare and serve a Build-Your-Own menu at your high school.

Build-Your-Own Mediterranean Pita Pocket

Build-Your-Own Mediterranean Pita Pocket

Choose to feature either Mediterranean Pita Pockets or Authentic Latin American Street Tacos. Check out the Build-Your-Own menus!

Build-Your-Own Latin American Street Tacos

Build-Your-Own Latin American Street Tacos

 

 

Request this innovative Live-Setting Culinary Training, where school foodservice teams build their culinary skills during their regular production hours – no need to wait for a professional development day!

Submit your request online at http://johnstalkerinstitute.org/wtg.

Milton Uses FISH! to Find the Fun at Work

On October 17, 2018, school nutrition staff at Milton Public School participated in the Finding the Fun at Work with FISH! Workshop to Go, presented by Karen Alarie, MEd, SNS from The John C. Stalker Institute. This workshop focuses on the goal of building a creative, innovative, and fun workplace culture. This goal can be accomplished using the FISH! philosophy to empower staff and create passion and engagement at work.

The FISH! Philosophy

Through this workshop, the staff learns how to apply the FISH! philosophy while working at their school.

  1. Be there– Smile, make eye contact and acknowledge students as they walk through the lunch line.
  2. Play– Allow for curiosity and creativity in the workplace to create an enjoyable work environment free of judgment.
  3. Make Their Day– Value and recognize other employees and their hard work.
  4. Choose Your Attitude: Choose who you will be that day and be conscious of that choice since your choice affects everyone.

    JSI Instructor holds an activity about the FISH philosophy

    JSI Instructor leads FISH! activity

The Finding the Fun at Work with FISH! Workshop to Go incorporates fun and interactive games, which were enjoyed by the Milton school nutrition staff.

You can read about additional experiences with this workshop here. If you would like to schedule a Finding the Fun at Work with FISH! workshop at your school, visit our website to request a JSI Workshop to Go.

NEW! Workshops to Go

Back to Basics: Latin American Cuisine: Build-Your-Own Street Tacos

Back to Basics: Latin American Cuisine: Build-Your-Own Street Tacos

Back to Basics: Latin American Cuisine

Minimum of 7 participants/maximum of 14 participants

Cost: $399 for 3-hour culinary workshop. 

Freshen up your Taco Tuesdays with authentic Latin American cuisine! In this hands-on culinary workshop, you will enhance your culinary skills while preparing student favorites, such as fish tacos, fresh salsa, Spanish rice, and more!

Coming in 2019! Asian Fusion Workshop

 

Get the Right Scoop!

Minimum of 15 participants

Cost: $299 for 2-hour workshop

Scoops, ladles, and spoodles… oh my! Discover why and how to use the correct measuring tools for proper portioning to meet the meal pattern as well as the connection between portion control and cost. Recognize the minimum requirements for each of the five food components with extra practice on vegetable subgroups.

The Power Pack- Mediterranean Style

The Power Pack- Mediterranean Style

Bean-A-Licious

Minimum of 7 participants/maximum of 14 participants

Cost: $299 for 2-hour culinary workshop

Explore the culinary versatility of beans in this hands-on culinary workshop featuring student-approved bean recipes. Prepare a variety of popular bean recipes and build Power-Packs that will meet school meal requirements and your students will love!

To bring a workshop to your school, please visit the John Stalker Institute website to request a Workshop To Go!

Dover-Sherborn Gets the Right Scoop

JSI Instructor demonstrates the proper measuring utensils

JSI Instructor demonstrates the proper measuring utensils.

On Wednesday, October 3, 2018, JSI instructor Christanne Harrison presented the Get the Right Scoop Workshop to Go at Dover-Sherborn High School.

This new workshop allows school nutrition staff to discover why and how to use the correct measuring tools for proper portioning to meet the meal pattern, as well as the connection between portion control and cost.

Interactive activities allow the participants to recognize the minimum requirements for each of the five food components with extra practice given to vegetable subgroups. Some of the Making It Count activities are incorporated into the workshop, making it both fun and educational!

Make the Portion Count game from Making It Count

Make the Portion Count game from Making It Count

Enhance your knowledge of school nutrition at this workshop by:

  • Putting your serving size measurement estimation skills to the test
  • Matching meal portion sizes with the appropriate age groups
  • Participating in conversations with colleagues about the categories and subgroups of vegetables

    Vegetable Subgroups

  • Brainstorming the correct vegetable substitutions for a variety of vegetables
  • Reviewing the difference between the minimum daily and weekly requirements for each of the five food components

If you would like to schedule a Get the Right Scoop workshop at your school, visit our website to request a JSI Workshop to Go.

RCCIs Share, Learn, and Network

Nuts & Bolts of School Nutrition Program Agenda

On October 10, 2018, The Nuts and Bolts of School Nutrition Continuation Series offered a session for school nutrition professionals in Residential Child Care Institutions (RCCIs) called “Improving Access for RCCI’s in School Meal Programs.” RCCIs provide non-traditional meal service to accommodate children with varied special needs. This session was designed specifically for RCCI professionals to share, learn and network with others in the state. The session started with an assessment of the needs of the group to understand the challenges and successes experienced by RCCI school nutrition directors.  

Participants were divided into small groups and asked to brainstorm and share the challenges and successes they have faced in their programs. The top three successes identified: 1.) students having positive feedback on the food 2.) healthier eating habits, 3.) improved overall health leading to weight loss and decreased obesity among students. The three major challenges included: 1.) staff training and accountability 2.) food waste and 3.) navigation of the DESE website. Once the challenges were identified, participants conversed, networked, listened, and learned about possible solutions and changes they could implement in their program.

Challenge 1: Staff training is not ongoing and management is not always present. Some staff members incorrectly count meals.

Possible Solutions 1: Encourage all staff members to attend a ServSafe training and offer portion control-related online trainings to new staff such as those offered through Making It Count. Ensure all trainers are able to train direct care employees about meal counting, especially on the weekends.

Challenge 2: There is excessive food waste resulting from food being thrown away by students and food service employees.

Challenge 2: Food Waste

Possible Solutions 2: Provide nutrition education to students and staff about meal planning and portion sizes to help reduce food waste. Take a critical look at how food is seasoned or prepared, the appearance of the food, and what food students are throwing out most often. A possible solution to reduce food waste was shared by one of the participants where students assist in serving and cooking meals behind the line. As a result, these students encourage other students to eat the food they make, which results in less food waste.

Challenge 3: The DESE website, specifically the Document and Reference library, is difficult to navigate.

Possible Solutions 3: Add a search option or categorize the webpage to make it easier to find documents in the online library. Make To-Do lists interactive by providing a direct link to references and forms necessary to complete the paperwork on the lists.

Handouts from this session include: School Meals and RCCIs — Making It Fit and Meal Access and Reimbursement. If you are looking to increase your knowledge about implementing and improving USDA National School Lunch and School Breakfast Program operations, consider participating in a Nuts and Bolts of School Nutrition Continuation Series Program. These sessions are offered online and in person for the 2018 to 2019 school year.